This Privacy Policy explains how SALEBRIDGE LIMITED collects, uses, stores, protects, and may share personal information. It also explains your rights and choices regarding your personal data.
We aim to handle personal information lawfully, fairly, transparently, and only where appropriate for legitimate business purposes or other lawful purposes.
This Privacy Policy applies to information collected through our website:
and through communications, enquiries, service requests, and other interactions with SALEBRIDGE LIMITED.
SALEBRIDGE LIMITED provides ecommerce marketing and brand positioning services, including:
Ecommerce Marketing Strategy
Ecommerce Brand Positioning
Ecommerce Conversion & Customer Journey Optimisation
Ecommerce Campaign & Growth Planning
Our business operates using defined one-time payment packages rather than recurring subscription plans.
For privacy-related enquiries, you can contact us using the following details:
SALEBRIDGE LIMITED
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Email: [email protected]
Telephone: +44 7460 005317
Website: https://salebridge.co.uk/
For applicable data protection purposes, SALEBRIDGE LIMITED may act as the data controller for personal information collected directly through our website and business activities.
Personal data is information that relates to an identified or identifiable individual.
Depending on how you interact with SALEBRIDGE, this may include information such as your name, email address, telephone number, business details, correspondence, technical information, and information relating to your service enquiry.
We only seek to collect information that is reasonably relevant to the purposes for which we need it.
Depending on your interaction with us, we may collect different categories of information.
This may include:
Full name
Business name
Job title or position
Professional role
Other information you voluntarily provide to identify yourself
This may include:
Email address
Telephone number
Business address
Correspondence address
Other contact information you provide
When you enquire about our services, we may collect information relating to:
Your business
Website address
Ecommerce activities
Products or services
Marketing objectives
Brand positioning requirements
Business challenges
Project requirements
Campaign objectives
Customer journey considerations
When you contact us, we may collect:
Your enquiry
Questions
Service requirements
Project information
Preferred communication method
Information contained within your messages
Information you voluntarily provide during consultations
If you purchase one of our services, we may process information necessary to manage the transaction, such as:
Service purchased
Package selected
Transaction reference
Invoice information
Billing information
Payment status
Relevant business records
Where payments are processed through a third-party payment provider, payment card details may be collected and processed directly by that provider rather than stored by SALEBRIDGE.
When you visit our website, certain technical information may be collected automatically, depending on the technologies and services installed on the website.
This may include:
IP address
Browser type
Device type
Operating system
Approximate geographic information
Referring website
Pages visited
Time spent on pages
Website interaction information
Device identifiers
Technical logs
Website performance information
We may collect information about how visitors use our website, including:
Pages viewed
Links selected
Navigation patterns
General website interactions
Referral sources
Website session information
General engagement information
If you choose to receive marketing communications from us, we may process:
Your name
Email address
Marketing preferences
Communication preferences
Records of your marketing consent where applicable
Your interaction with marketing communications
You may voluntarily provide additional information when communicating with us.
You should avoid providing sensitive or unnecessary personal information through website forms or general correspondence unless we specifically request it for a lawful and appropriate purpose.
We may collect personal information in several ways.
You may provide information when you:
Complete a contact form
Send us an email
Call us
Request information
Request a quotation
Purchase a service
Communicate about a project
Participate in a consultation
Subscribe to communications where available
Contact us through other business communication channels
Certain technical and usage information may be collected automatically when you browse or interact with our website through cookies, analytics technologies, server logs, and similar technologies, depending on the website configuration.
Where appropriate and lawful, we may receive business or contact information from third-party sources, such as:
Business directories
Professional networks
Publicly available business information
Referral partners
Service providers
Business contacts
Where we obtain personal data from a source other than the individual, we will consider our applicable transparency obligations and provide appropriate privacy information where required.
We may use personal information for legitimate and appropriate business purposes, including:
Responding to enquiries
Providing requested information
Preparing quotations
Communicating about services
Delivering purchased services
Managing client relationships
Managing projects
Processing transactions
Issuing invoices
Maintaining business records
Providing customer support
Improving our website
Understanding website usage
Improving our services
Managing business administration
Protecting our systems
Detecting and preventing fraud or misuse
Complying with legal obligations
Managing disputes
Establishing, exercising, or defending legal claims
Communicating relevant marketing where permitted
Maintaining appropriate security
We will not use personal information for purposes that are incompatible with the purposes explained in this Privacy Policy unless we have an appropriate lawful basis and, where required, provide additional information.
Under applicable UK data protection law, we must have an appropriate lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
We may process information based on your consent where consent is an appropriate lawful basis.
Where consent is required, we will seek it through an appropriate affirmative action and explain what you are consenting to.
You may withdraw consent where processing is based on consent.
We may process personal information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.
For example, this may apply when:
Preparing a service agreement
Delivering a purchased service
Managing project communications
Processing service-related information
We may process personal information where necessary to comply with a legal or regulatory obligation.
This may include maintaining appropriate financial, accounting, tax, legal, or regulatory records.
We may process personal information where necessary for our legitimate interests or those of a relevant third party, provided those interests are not overridden by your rights and interests.
Our legitimate interests may include:
Operating and managing our business
Communicating with prospective clients
Providing and improving our services
Managing client relationships
Maintaining website security
Preventing fraud and misuse
Improving business operations
Understanding website performance
Protecting our legal rights
Managing business records
Where we rely on legitimate interests, we will consider whether the processing is necessary and whether our interests are appropriately balanced against the individual’s rights and freedoms.
SALEBRIDGE does not ordinarily require special category personal data to provide ecommerce marketing and brand positioning services.
Special category information can include particularly sensitive information such as:
Health information
Religious beliefs
Racial or ethnic information
Political opinions
Trade union membership
Genetic information
Biometric information used for identification
Information concerning sex life or sexual orientation
We ask you not to submit sensitive information through our website forms unless we specifically request it and have an appropriate lawful basis and condition for processing.
If special category information is ever required, we will assess the applicable legal requirements before processing it.
If you submit a contact form on our website, the information you provide may be used to:
Respond to your enquiry
Understand your requirements
Contact you about your enquiry
Prepare a quotation
Discuss relevant services
Arrange a consultation
Maintain appropriate enquiry records
We will not use information submitted through a contact form for unrelated purposes without an appropriate lawful basis.
We may communicate with you through:
Telephone
Website forms
Other communication methods you provide or request
Communications may relate to:
Enquiries
Quotes
Services
Projects
Transactions
Support
Administrative matters
Important service information
Marketing where permitted
You can contact us if you wish to change your communication preferences.
Where permitted by applicable law, SALEBRIDGE may send relevant business communications or marketing information to individuals who may reasonably expect such communications.
Depending on the circumstances, we may rely on consent, legitimate interests, or another applicable lawful basis.
Where consent is required for electronic marketing, we will obtain the required consent before sending such communications.
Marketing communications may include information about:
SALEBRIDGE services
New services
Ecommerce insights
Brand positioning information
Business updates
Relevant offers
Articles and resources
You can opt out of marketing communications at any time.
Where an email contains an unsubscribe mechanism, you can use it to withdraw from future marketing communications.
Withdrawing from marketing communications will not necessarily stop essential service, contractual, legal, or administrative communications.
Our website may use cookies and similar technologies.
Cookies are small files or technologies that may be stored on your device when you visit a website.
Depending on their purpose, cookies may be used for:
Essential website functionality
Website security
Remembering preferences
Website performance
Analytics
Understanding website usage
Marketing or advertising
Some cookies may be necessary for the website to operate correctly.
These may support functions such as:
Security
Page functionality
Form functionality
Session management
Basic website operation
Where implemented, analytics technologies may help us understand:
Which pages receive visits
How visitors navigate the website
General website engagement
Website performance
Technical issues
If marketing or advertising technologies are used, they may collect information about interactions with websites or advertisements to support advertising or measurement.
Non-essential cookies and similar technologies will be handled in accordance with applicable requirements.
You should review our cookie banner or cookie settings, where provided, for information about the specific technologies active on our website.
The ICO states that visitors should be informed about cookies and that non-essential cookies generally require user agreement before being used.
We may use carefully selected third-party service providers to operate our website and business.
Depending on the services actually used by SALEBRIDGE, these may include providers for:
Website hosting
Domain services
Analytics
Website security
Customer relationship management
Payment processing
Accounting
Communication
Marketing
Cloud storage
Technical support
Third-party providers may process personal information on our behalf where necessary to provide their services.
We seek to use appropriate providers and take reasonable steps to ensure that personal information is handled appropriately.
The exact third-party providers used by the website may change over time.
If you purchase a service from SALEBRIDGE, payment may be processed through a third-party payment provider.
Depending on the payment method available at the time, payment providers may process information such as:
Name
Billing information
Payment details
Transaction information
Payment status
Transaction reference
Payment providers may have their own privacy policies and terms.
SALEBRIDGE does not intend to store complete payment card details on its own systems where payment is processed directly through a third-party payment provider.
We do not sell your personal information.
We may share personal information where reasonably necessary for legitimate business, contractual, legal, security, or operational purposes.
This may include sharing information with:
Website hosting providers
IT service providers
Email providers
Payment providers
Accounting providers
Professional advisers
Legal advisers
Analytics providers
Business service providers
Technical support providers
Security providers
Relevant contractors or suppliers
Where third parties process information on our behalf, we will take appropriate steps to ensure that processing is conducted in accordance with applicable data protection requirements.
We may also disclose information where required by law, court order, regulatory authority, law enforcement agency, or to establish, exercise, or defend legal rights.
If SALEBRIDGE is involved in a business transaction such as:
Merger
Acquisition
Restructuring
Sale of assets
Transfer of business activities
personal information may be transferred where necessary as part of that transaction, subject to applicable legal requirements.
Where appropriate, we will take reasonable steps to protect personal information during such transactions.
Some third-party service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful under applicable data protection requirements.
Depending on the destination and circumstances, appropriate safeguards may include:
Adequacy regulations or decisions
Appropriate contractual safeguards
International data transfer mechanisms
Other lawful transfer arrangements
The safeguards used may depend on the specific provider and destination country.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.
Retention periods may vary depending on the type of information and why it is processed.
For example:
We may retain enquiry information for an appropriate period to manage the enquiry, follow up where appropriate, maintain business records, and address potential disputes.
Information relating to clients and projects may be retained for the duration of the business relationship and for an appropriate period afterwards where necessary for legal, accounting, contractual, or business purposes.
Financial and transaction records may need to be retained for periods required by applicable accounting, tax, or legal requirements.
Marketing information may be retained while there is a valid basis for marketing communications, subject to applicable requirements and your choices.
Technical and analytics information may be retained according to the configuration and retention settings of the relevant systems.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise, or otherwise dispose of it.
We take reasonable technical and organisational measures designed to protect personal information against:
Unauthorised access
Unauthorised disclosure
Accidental loss
Destruction
Alteration
Misuse
Unlawful processing
Security measures may include:
Access controls
Password protection
Secure communication technologies
Appropriate authentication
Software updates
Security monitoring
Limited access to personal information
Secure storage practices
Staff or contractor confidentiality requirements where appropriate
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore take reasonable precautions when communicating sensitive information online.
If we become aware of a personal data breach, we will assess the incident and take appropriate steps in accordance with applicable data protection requirements.
Depending on the nature and severity of a breach, this may include:
Containing the incident
Investigating the cause
Assessing potential risks
Taking remedial action
Recording the incident
Notifying the Information Commissioner’s Office where legally required
Informing affected individuals where legally required
Where applicable, UK data protection requirements can require certain personal data breaches to be reported to the ICO within 72 hours of becoming aware of them.
Depending on the circumstances, you may have rights under applicable UK data protection law.
These may include:
You have the right to receive clear information about how your personal data is collected and used.
You may request access to personal information we hold about you.
You may ask us to correct inaccurate or incomplete personal information.
In certain circumstances, you may ask us to delete your personal information.
In certain circumstances, you may ask us to restrict how we process your personal information.
In certain circumstances, you may have the right to receive certain personal information in a structured, commonly used, machine-readable format and request that it be transmitted to another organisation.
You may have the right to object to certain processing, particularly where we rely on legitimate interests.
Depending on the circumstances, you may have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects.
Not every right applies in every situation. The availability of a particular right depends on factors such as the lawful basis and purpose of processing.
Where we process your personal information based on consent, you can withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
If another lawful basis applies to certain information, withdrawing consent may not require us to stop all processing of that information.
For example, information may still need to be retained where necessary to comply with a legal obligation or establish, exercise, or defend legal claims.
If you wish to exercise your data protection rights, please contact:
Email: [email protected]
Post:
SALEBRIDGE LIMITED
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Please provide enough information for us to understand your request and, where reasonably necessary, verify your identity.
We will handle valid requests in accordance with applicable legal requirements.
To protect personal information, we may need to verify your identity before fulfilling certain requests.
We will only request information reasonably necessary for this purpose.
If we cannot reasonably verify your identity, we may be unable to complete certain requests until sufficient verification is provided.
SALEBRIDGE does not ordinarily make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.
If our processing practices change and automated decision-making or profiling becomes relevant, we will provide appropriate information and comply with applicable legal requirements.
Our services and website are primarily intended for businesses and adults.
We do not knowingly seek to collect personal information from children for purposes unrelated to our legitimate business activities.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can assess the information and take appropriate action where required.
Our website may contain links to third-party websites, platforms, tools, or services.
These websites operate independently from SALEBRIDGE and may have their own privacy policies.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
SALEBRIDGE may maintain or use social media profiles and may include social media links on our website.
If you interact with us through a social media platform, that platform may independently process personal information according to its own privacy policy and terms.
Your interactions with social media platforms may therefore be subject to the privacy practices of those platforms.
Where analytics services are implemented, we may use them to understand general website performance and visitor behaviour.
Analytics information may help us understand:
Which pages are useful
How visitors navigate the website
Which content receives engagement
Technical performance
General traffic patterns
Website improvement opportunities
Where required, non-essential analytics technologies will be subject to applicable consent requirements.
We may process technical information to help protect our website, systems, users, and business from:
Malicious activity
Fraud
Spam
Unauthorised access
Security attacks
Abuse
Other harmful activity
Security-related processing may be necessary for our legitimate interests in protecting our business and systems, subject to applicable legal requirements.
If you are an existing client, prospective client, supplier, professional contact, or business representative, we may contact you regarding legitimate business matters.
This may include:
Service enquiries
Project administration
Quotes
Contracts
Invoices
Service delivery
Support
Business communications
Important changes
Such communications are distinct from promotional marketing and may continue where necessary to manage our legitimate business relationship.
We aim to keep personal information accurate and appropriate for the purposes for which it is used.
You can help us by informing us when your information changes.
If you believe information we hold about you is inaccurate or incomplete, you can contact us and request correction.
We seek to collect and use only personal information that is reasonably necessary for the relevant purpose.
We do not intend to collect excessive personal information simply because it may be available.
The type and amount of information we collect will depend on how you interact with SALEBRIDGE.
We treat business and personal information with appropriate confidentiality.
Where our employees, contractors, advisers, or service providers need access to personal information to perform their responsibilities, access should be limited to information reasonably required for those purposes.
Where appropriate, confidentiality obligations may apply.
We may process and retain personal information where necessary to comply with applicable laws, regulations, legal processes, accounting requirements, tax obligations, regulatory requirements, or lawful requests from public authorities.
We may also process information where necessary to establish, exercise, or defend our legal rights.
We encourage you to contact us first if you have concerns about how we process your personal information.
You can contact:
Email: [email protected]
We will review your concern and seek to respond appropriately.
You also have the right to complain to the UK’s data protection supervisory authority.
The relevant authority is:
Information Commissioner’s Office (ICO)
You can find information about making a data protection complaint through the ICO’s official website.
We may update this Privacy Policy from time to time.
Changes may be necessary because of:
Changes to our services
Changes to our website
Changes to technology
Changes to third-party providers
Changes to data processing practices
Changes to legal or regulatory requirements
Improvements to our privacy practices
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
Where appropriate, we may provide additional notice about significant changes.
We recommend checking this page periodically to remain informed about how we handle personal information.
If you have questions about this Privacy Policy or how SALEBRIDGE handles personal information, please contact us.
SALEBRIDGE LIMITED
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Email: [email protected]
Phone: +44 7460 005317
Website: https://salebridge.co.uk/
We welcome privacy-related questions, requests, and concerns.
This Privacy Policy is intended to provide clear information about how SALEBRIDGE LIMITED may handle personal information in connection with its website and business activities.
The specific personal information collected and processing activities may vary depending on the technologies, website features, third-party services, forms, analytics tools, communication systems, payment providers, and other services actually used by SALEBRIDGE.
Where our practices change, we may update this Privacy Policy accordingly.
By using our website or providing personal information to SALEBRIDGE, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how we may process personal information as described above, subject to your applicable legal rights and choices.
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